Request human captions
Lumina integrates with several human-based captioning services, including YuJa Pro Captioning, 3Play Media, Rev, Cielo24, AST, and Verbit, to support accessibility compliance and high-quality captioning.
- Your Lumina instance must either have YuJa Pro Captioning enabled or be integrated by your admin with one of the following captioning providers: 3Play Media, Rev Media, AST, Cielo24, or Verbit.
- Permission from your Lumina admin to request human captions.
- You're the video owner or have caption access granted by the owner.
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Log in to Lumina and locate the video you'd like to generate human captions for.
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Hover over a video thumbnail and select More... to open the Media Details panel.
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In the left-side navbar, click Accessibility.
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Click Human Caption.
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If more than one captioning provider is available, select a provider from the tabs, then enter the following details.
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Caption provider If your institution has multiple integrations with the same provider, select the desired integration.
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Turnaround time (if applicable) Choose the number of business days for delivery.
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Caption language (if applicable) Select the language for the captions.
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File name (if applicable) Enter the caption file name.
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Folder name (if applicable) Enter the provider folder name to be created on your account.
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Click Send Request. If your account can request without approval, the task will be sent to your provider immediately. If approval is required, your request is sent to your admin for review.